bet786 Privacy
Policy

1 Introduction

This Privacy Policy ("Policy") sets out the basis on which bet786 ("we", "us", "our", "the Platform") collects, processes, stores and discloses personal data obtained from users ("you", "your", "User") of the bet786 platform, accessible at bet786.cam and any associated mobile applications or services.

bet786 is an English-language online betting information and entertainment platform designed for users in Pakistan. We are committed to processing personal data lawfully, fairly and transparently, and to respecting the privacy of every user — whether they are accessing the Platform from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan or Peshawar.

By registering an account or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, you must not use the Platform.

2 Definitions

3 Data Controller Information

bet786 acts as the Data Controller for personal data collected through and in connection with the Platform. As Data Controller, bet786 is responsible for determining the purposes for which and the means by which your personal data is processed.

bet786 does not hold a Pakistan gambling license and does not represent itself as subject to regulation by any Pakistani governmental authority, including the Pakistan Telecommunication Authority (PTA) or the State Bank of Pakistan. This Policy is implemented in accordance with the operator's applicable licensing jurisdiction requirements. Users in Pakistan should be aware that local data protection frameworks may apply independently of the operator's jurisdiction.

4 Data We Collect

bet786 collects only the categories of personal data necessary to provide and operate the Platform, comply with legal and regulatory obligations, and deliver a safe, compliant betting experience. The following categories of data may be collected:

4.1 Identity & Registration Data

• Full legal name, username and date of birth;
• National identity information (e.g., CNIC number) where required for KYC verification;
• Copies of government-issued identification documents (e.g., CNIC, passport, driving licence);
• Selfie or liveness-check images where required by the KYC process.

4.2 Contact Information

• Email address;
• Mobile phone number;
• Residential or correspondence address (including city — e.g., Karachi, Lahore, Islamabad).

4.3 Financial & Payment Data

• Bank account details (e.g., IBAN, account number) where provided for withdrawals via HBL, UBL, Meezan Bank or Bank Alfalah;
• Mobile wallet identifiers (e.g., Easypaisa or JazzCash registered mobile number) — referenced as familiar Pakistani payment options, with no implied endorsement of gambling by those providers;
• Raast ID or linked bank details where applicable;
• Transaction history including deposit amounts, withdrawal requests and processing status, all denominated in PKR.

4.4 Gaming & Betting Activity Data

• Bets placed, games played, wagering history and account balance movements;
• Bonus and promotion usage records;
• Responsible gambling tool settings (e.g., deposit limits, self-exclusion status, session time preferences).

4.5 Technical & Device Data

• IP address and approximate geolocation derived from it;
• Device type, operating system, browser type and version;
• Session identifiers, login timestamps and access logs.

4.6 Communications Data

• Records of support interactions via Live Chat and Email;
• Feedback, complaints and dispute correspondence.

5 How We Collect Your Data

Personal data is collected through the following means:

• Direct Provision: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support or responding to surveys;
• Automated Technical Collection: Data collected automatically when you browse or use the Platform, including via cookies, log files and session-tracking technologies;
• Third-Party Sources: Where permitted and necessary, data may be obtained from identity verification services, fraud detection providers, credit reference agencies or publicly available sources for KYC and AML purposes;
• Payment Providers: Transactional confirmation data received from payment processors such as mobile wallet services or banking partners in connection with deposits and withdrawals — solely to record and reconcile transactions, without implying any gambling endorsement by those providers.

6 Purposes & Legal Basis for Processing

bet786 processes personal data only where a valid legal basis exists. The following table summarises the primary processing purposes and their corresponding legal bases:

Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

7 Data Sharing & Disclosure

bet786 does not sell, rent or trade your personal data to unaffiliated third parties for their own commercial purposes. We may share personal data with the following categories of recipient, strictly to the extent necessary for the purposes identified in this Policy:

• Service Providers & Data Processors: Third-party vendors who process data on our behalf, including identity verification providers, payment processors, cloud hosting providers, analytics platforms and customer support tools. All processors are bound by written data processing agreements;
• Payment Infrastructure: Transaction data is shared with relevant payment networks and financial institutions to facilitate deposits and withdrawals. Payment provider names referenced (Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, Bank Alfalah) indicate familiar local payment options only — no gambling endorsement by those institutions is implied;
• Regulatory & Legal Authorities: Where required by applicable law, court order or regulatory directive, we may disclose personal data to law enforcement agencies, tax authorities or other competent authorities. We will endeavour to notify you of such disclosure where permitted;
• Anti-Fraud & AML Networks: Data may be shared with industry fraud-prevention or AML-monitoring services to detect and prevent financial crime;
• Business Transfers: In the event of a merger, acquisition or sale of all or substantially all of the Platform's assets, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

8 Cookies & Tracking Technologies

The bet786 Platform uses cookies and similar tracking technologies to operate core platform functions, remember user preferences, maintain session security and collect aggregate usage analytics.

Categories of Cookies Used

• Strictly Necessary Cookies: Essential for Platform operation — login session management, security tokens and basic navigation. Cannot be disabled without affecting Platform functionality;
• Functional Cookies: Remember your preferences such as language settings, display options and responsible gambling tool configurations;
• Analytics Cookies: Collect anonymised or pseudonymised data about how users interact with the Platform — pages visited, session duration and navigation paths — to help us improve the user experience;
• Marketing & Personalisation Cookies: Used where consent has been granted to deliver relevant promotional content based on your Platform activity and interests.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may limit the functionality of the Platform. Most modern browsers allow you to refuse cookies, delete existing cookies or be notified when new cookies are set.

9 Data Retention

bet786 retains personal data for as long as necessary to fulfil the purposes for which it was collected, comply with applicable legal and regulatory obligations, and resolve disputes or enforce agreements.

The following indicative retention periods apply:

• Account & Identity Data: Retained for the duration of the account relationship and for a minimum of five (5) years following account closure, to satisfy AML and record-keeping requirements;
• Financial & Transaction Data: Retained for a minimum of five (5) years from the date of the transaction, in accordance with financial regulation and tax record-keeping obligations;
• Gaming Activity Data: Retained for the duration of the account and for a minimum of two (2) years following account closure;
• Support & Communications Data: Retained for two (2) years from the date of the interaction, or longer if the communication relates to an ongoing dispute;
• Self-Exclusion Records: Retained for the full duration of the exclusion period and for five (5) years thereafter, to prevent re-registration during an active exclusion.

Upon expiry of the applicable retention period, data is securely deleted or anonymised. Where anonymisation is not technically feasible, data is archived with strict access controls until deletion is possible.

10 International Data Transfers

bet786 may process or store personal data on servers located outside Pakistan, including in jurisdictions where the operator holds its operating license. Where personal data is transferred internationally, bet786 ensures that appropriate safeguards are in place, which may include:

• Transfers to countries or jurisdictions recognised as providing an adequate level of data protection;
• Use of contractual clauses equivalent to standard data protection contractual provisions;
• Transfers to processors bound by written data processing agreements with equivalent protection standards.

By using the Platform and providing your personal data, you acknowledge and consent to such international transfers where necessary for the provision of the services described in this Policy.

11 Data Security

bet786 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration or disclosure. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and the Platform is protected using 256-bit SSL/TLS encryption;
• Encryption at Rest: Sensitive data fields stored on Platform servers are encrypted using industry-standard algorithms;
• Access Controls: Personal data is accessible only to authorised personnel who require it to perform their functions, subject to role-based access controls;
• Two-Factor Authentication: Account login supports two-factor authentication (2FA) to protect against unauthorised account access;
• Regular Security Reviews: The Platform undergoes periodic security assessments and vulnerability testing;
• Incident Response: A documented data breach response procedure is in place to identify, contain and notify affected parties of any data security incidents within legally required timeframes.

While bet786 takes all reasonable measures to protect your data, no transmission over the internet or method of electronic storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and notifying us immediately if you suspect any unauthorised access to your account.

12 Your Data Rights

Subject to applicable law and certain limitations, you have the following rights in relation to your personal data held by bet786:

To exercise any of the above rights, please contact us using the details in Section 16. We will respond to all valid rights requests within thirty (30) days of receipt. We may request proof of identity before processing your request. Certain rights may be subject to limitations where processing is required for legal compliance, fraud prevention or the fulfilment of contractual obligations.

13 Children's Privacy

The bet786 Platform is strictly intended for adults aged 18 years or older — or the higher minimum age required by the operator's applicable license jurisdiction. We do not knowingly collect, process or store personal data from individuals under this minimum age threshold.

If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform or provided personal data to us, please notify us immediately via the contact details in Section 16.

14 Third-Party Websites & Services

The Platform may contain contextual references to third-party services such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, Bank Alfalah and other familiar Pakistani payment providers, solely as informational references to locally recognised payment options. These references do not constitute links to those providers' own websites and do not imply any endorsement of gambling by those entities.

Where the Platform does include links to external websites or services (such as operator-partner platforms), bet786 is not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party service you access independently of the bet786 Platform.

15 Changes to This Policy

bet786 reserves the right to update or revise this Privacy Policy at any time. Changes will be communicated to registered Users via email notification, an in-platform notification or by posting the revised Policy on this page with an updated "Last Updated" date prominently displayed.

We encourage you to review this Policy periodically to remain informed about how we protect your personal data. Continued use of the Platform following the posting of any amended Policy constitutes your acceptance of the revised terms. If you object to any change, you must cease using the Platform and may request account closure and data deletion in accordance with Section 12.

16 Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy, the processing of your personal data or the exercise of your data rights, please contact the bet786 data protection team through the following channels:

For further information on your rights and obligations as a user of the Platform, please review our Terms & Conditions and our Responsible Gambling guidance page.